Specific scope
A role brief names recurring tasks, outputs, systems, coverage, and review ownership. It also names work that is outside the role.
About Orthodontic VA
A clearer way to build support.
We support the administrative side of your patient journey. Your practice sets appointment rules, communication standards, and access permissions; your clinicians keep every treatment decision. The role is shaped around the systems and supervision your team requires.
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Who the work is for
Built around the realities of your operation.
Orthodontists, treatment coordinators, and practice managers.
An orthodontic calendar contains many different visits, each with its own timing and preparation needs. When calls, forms, and follow-up requests pile up, the team at the desk has less room for the people already in the practice.
We begin with the work itself: where it enters, what information it needs, who approves it, and what your team should receive at the end. That gives the role a practical purpose from the start.
How we approach the role
Clear expectations on both sides.
Controlled access
Your team approves accounts and permissions. Sensitive records belong in your approved systems, with access limited to the assigned work.
Practical oversight
Progress is reviewed through actual work, unresolved questions, and documented handoffs. Exceptions are surfaced to a named owner.
Explore the scope
Find the support that fits your queue.
Consultation scheduling
Consultation scheduling
Organize new-patient consultation requests around the capacity your practice releases.
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Appointment reminder support
Appointment reminder support
Help patients keep track of confirmed visits using your practice’s communication rules.
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Treatment consultation follow-up
Treatment consultation follow-up
Coordinate administrative follow-up after the treatment coordinator has met with a patient.
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Recall and reactivation coordination
Recall and reactivation coordination
Organize practice-directed outreach to patients who need an administrative follow-up.
Explore the service ↗A role shaped around your operationStart with the work
Start with the work
you want to hand over.
Tell us where the queue slows down. We’ll discuss the scope, tools, coverage, and review points that belong in your support role.
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Define the role before making a commitment.